Terms

Bed and Breakfast

A bed and breakfast booking is secured by your credit card details. Cancellation after these details have been given (and this will have been explained to you when we spoke to each other) or no shows attract a £50 per night per room cancellation fee, which will be taken from the credit card details given. Payment when you leave may be made by cash or debit card.

Visitors

When staying in our house or the cottage on a bed and breakfast basis, it is not part of our arrangement with each other for you to invite your friends and family into the Pilstyes at any time.

Arrival and Departure times

Self catering and B & B

Unless we have agreed a different time between us guests are not expected to arrive before 4.30pm in the afternoon and they are expected to leave around 10.30am on the day of their departure. This is so that we can make the cottage/bedrooms ready for our next guests. However, we do need to know your estimated time of arrival (ETA) to ensure that we are here to greet you.

We can often be very flexible on arrival and departure times, especially if you are attending an afternoon wedding, etc.